CEO
Welcome Statement:
Customizable welcome statement video of your
CEO. (Time: Approximately 1-2 minutes depending
on your content)

Introduction
Presentation explaining the objectives of the
course and how your organization’s success
depends on the ability of its employees to
interact well with people that are different
from themselves. This section also contains a
brief online tutorial of how to navigate and use
course features. (Time: 2 minutes)
What is Diversity?
Presentation outlining how most people tend to
automatically think about differences in race or
gender. Yes, diversity does pertain to
differences and race and gender. But, diversity
also pertains to more subtle differences such as
… (Time: Approximately 2-3 minutes)
Facts About Diversity
Interactive exploring 10 interesting facts and
statistics about diversity in the United States.
(Time: Approximately 2-3 minutes)
Business Advantages of Diversity
Presentation portraying how diversity isn’t only
the "right thing to do” both ethically and
professionally, but rather, implementing
diversity and inclusion programs will directly
benefit your company’s bottom line. (Time:
Approximately 2 minutes)
Exercise
Interactive exercise to illustrate a key point
of view learning point that we refer to
throughout this course. (Time: Approximately 1.5
minutes)
Your government at work
Presentation outlining what laws exist and how
our government assists in creating a workplace
of equality and respect. (Time: Approximately 2
minutes)
Exercise
Interactive exercise exploring perceptions and
how our brain subconsciously stereotypes
information. (Time: Approximately 2-3 minutes)
From Stereotypes to Prejudices
Presentation illustrating how human beings have
to realize that we all have prejudices of your
own and need to explore how integral they may be
to our decision-making. (Time: Approximately 2
minutes)
Conflict video & Interactive
Video and interactive exploring what happens
when a diversity misunderstanding occurs. (Time:
Approximately 2 minutes)
Intent vs. Impact
Presentation portraying how your intentions may
be good, but the impact your behavior has may be
different from the other person's viewpoint.
(Time: Approximately 2 minutes)
Conflict Resolution Video
Follow-up to the previous conflict video
illustrating how a manager, along with the
coworkers involved in a misunderstanding, may
address and work through the conflict at hand.
(Time: Approximately 2 minutes)
Micromessages: The Power of Small
An interactive exercise exploring a phrase
repeated 4 times with inflection and emphases on
different words to show how even the smallest
micro- messages can have a big impact on how
communications are perceived. (Time:
Approximately 2 minutes)
The
Fine Line
Presentation outlining how humor can unify
teams, form friendships and relieve office
stress. But, determining where the lines are
drawn between a simple joke and disrespectful
behavior can be blurred. (Time: Approximately 2
minutes)
Cultural Differences
Presentation explaining differences due to
culture and geographic location. (Time:
Approximately 2 minutes)
Cultural Differences Scenario and Follow Up
Vignette watching two colleagues from different
cultures and geographic locations engage in a
meeting with cultural boundaries. We then
explain how these boundaries, even the smallest,
can impact how a message is received. (Time:
Approximately 3 minutes)
World
Perspectives Exercise
Interactive exploring countries, their cultural
backgrounds and fun facts outlining how to (and
how not to) communicate and conduct business in
particular countries. (Time: Approximately 2-10
minutes depending on how many cultures are
explored)
What are my employer’s policies?
Interactive allowing your company to place your
diversity and inclusion policies into our
e-learning course. We then allow for an employee
to email these policies to themselves or print
the document. (Time: Approximately 2 minutes)
Inclusion: Harnessing Diversity
Presentation outlining how the concept of
diversity in the workforce goes beyond simply
recognizing and respecting differences or
adhering to Equal Employment Opportunity
requirements. To harness the true power of
diversity, we must also practice inclusion.
(Time: Approximately 2 minutes)
Inclusion and You
Presentation illustrating steps that you, as an
individual, can do to practice inclusion. (Time:
Approximately 3 minutes)
Talent Selection Video
Vignette exploring the difficulties a co-worker
is having between hiring who’s comfortable versus
whose best for the job. We then watch, after
some coaching from her boss, what decision this
coworker makes. (Time: Approximately 2 minutes)
"What would you do?"
Two interactives each presenting a situation and
diversity challenge that you could very well be
faced with in your organization. The viewer is
then challenged to make the best choice based on
what they have learned and then hears the
explanation to their choice. (Time:
Approximately 3 minutes each)
Post-Assessment Test
A multiple choice test designed to review key
learning points, policies and procedures that
you have learned. (Time: Approximately 5-7
minutes)
Conclusion
Final presentation reiterating how diversity
represents a tremendous source of strength if we
learn how to use our differences to our
advantage. (Time: Approximately 2 minutes)
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